Nonviolent Communication
Nonviolent Communication (NVC) is a communication method that seeks to bring forth what is alive in us and in those we share our lives with.By expressing observations in a nonjudgemental way, expressing one's feelings and needs, and making requests in a generous manner, NVC seeks to promote empathy, understanding, and connection with others. It requires courage to connect with our vulnerability, but the gift of experiencing true intimacy with those we love is worth it.
How it works:
1) Start by making observations on what triggered your emotions or about the situation in which you find yourself. Observe the behaviors (or lack of behaviors) in an objective, non-biased, and concrete way. Pay special attention to avoid words that generalize (never, always) or make assumptions about others. ( Instead of saying : "You always act so annoyed when I ask you to help around", try saying "When I asked if you could help me with the dishes this morning, I noticed you rolled your eyes".
2) The next step is to come in touch with your emotions. Notice what feelings come up as you become aware of this observation. Remember, feelings are not always reality. They help us navigate reality. So while we may feel panic to speak to the cute person across the table, that doesn't necessarily mean that it is a life threatening experience. We bring awareness to emotions as a door to help us explore more. Check the feelings lists below to help you hone with precision what emotions come up.
3) Once you connect with your feelings, you are now able to connect with a deeper part of yourself: your human need. Human needs are universal, so when we bring them out and share it with others, we are able to share in that common mutuality and there is a space for empathy. In other words, we open our hearts to connect. It is incredibly difficult because it requires us to become vulnerable, and in that vulnerability we lose our defenses that protect us from getting hurt. But it is precisely this vulnerability that can be a catalyst for deeper, more meaningful relationships.
Take a look at the Common Human Needs list below. Ask yourself what need is not being met or what need lies behind the emotions you are feeling. Check in with all parts of you and see if it is safe to bring down the protective barriers, to share that vulnerability. If you notice a hint of resistance, listen. That resistance may need more reassurance, more boundaries, or something else before lowering the guards.
4) Finally, the last step is to make your request. We live in a community, and we need the community to thrive. Being able to ask your community if they would be willing to help you meet your needs is at the core of being human. Sometimes the other person may not be able to meet that need. And that is okay. But it saves us a lot of headaches and time knowing that ahead of time.
Use the following sentence structure:
When you/I noticed [ OBSERVATIONS ] and that brought up [ EMOTIONS ] I needed [ NEED]. Would you be willing to [ REQUEST ]
Feelings List When Your Needs are not Being Satisfied
Afraid
apprehensive
dread
foreboding
frightened
mistrustful
panicked
petrified
scared
suspicious
terrified
wary
worried
Annoyed
aggravated
dismayed
disgruntled
displeased
exasperated
frustrated
impatient
irritated
irked
Angry
enraged
furious
incensed
indignant
irate
livid
outraged
resentful
Aversion
animosity
appalled
contempt
disgusted
dislike
hate
horrified
hostile
repulsed
Confused
ambivalent
baffled
bewildered
dazed
flummoxed
hesitant
lost
mystified
perplexed
puzzled
torned
Disconnected
alienated
aloof
apathetic
bored
cold
detached
distant
distracted
indiferent
numb
removed
uninterested
withdrawn
Disquiet
agitated
alarmed
disconcerted
disturbed
perturbed
rattled
restless
shocked
startled
surprised
troubled
turbulent
turmoil
uncomfortable
uneasy
unnerved
unsettled
upset
Embarrassed
ashamed
chagrined
contempt
disgusted
dislike
hate
horrified
hostile
repulsed
flustered
guilty
mortified
self-conscious
Fatigue
beat
burnt out
depleted
exhausted
lethargic
listless
sleepy
tired
weary
worn out
Pain
agony
anguished
bereaved
grief
heartbroken
hurt
lonely
miserable
regretful
remorseful
Sad
depressed
dejected
despair
despondent
disappointed
discouraged
disheartened
forlorn
gloomy
heavy hearted
hopeless
melancholy
mournful
unhappy
wretched
Tense
anxious
cranky
distressed
distraught
edgy
fidgety
frazzled
irritable
jittery
nervous
overwhelmed
restless
stressed out
Vulnerable
fragile
guarded
helpless
insecure
leery
reserved
sensitive
shaky
Yearning
envy
jealous
longing
Common Human Needs
This is a list of universal human needs. Although it may not be exhaustive, it covers nine different categories and encompasses a good variety of these universal needs. This list comes from the Center of Non Violent Communication.
Connection
Acceptance
Affection
Clarity
Communication
Confirmation
Compassion
Intimacy
Understanding Authenticity
Love
Autonomy
Choice Space
Spontaneity
Peace
Beauty
Ease
Harmony
Order
Wholeness
Interconnection
Belonging
Consideration
Community
Cooperation
Dignity
Mutuality
Support
Trust
Meaning
Contribution
Creativity
Hope
Inspiration
Purpose
Celebration
Joy
Mourning
Play
Competence
Effectiveness
Efficiency
Growth
Learning
Power
Honesty
Authenticity
Integrity
Basic Survival
Shelter
Food & Water
Rest
Safety
Security
Touch